Set it yourself in the venue portal, for each building, under Booking Enquiry Details. Each building has a main contact and can have a secondary contact.
How do I change it?
Log in at tallyworkspace.com with your venue account. In the menu on the left, click Buildings.
Click Edit on the building, then open Coworking Listing Page.
Under Booking Enquiry Details, enter the main Email and Phone Number for booking requests.
To add a second contact, fill in Secondary email and Secondary phone number.
Click Update.
① Email and Phone Number: the main contact for booking requests. ② Secondary email and phone number (optional): this contact also gets booking confirmations and reminders.
Can more than one person get them?
Yes. Each building has a main contact and an optional secondary contact. We also send booking confirmations and reminders to the secondary contact. Each building can use its own addresses, and a shared inbox covers more people. Your login email and your finance email are separate. See “How do I change my venue’s main contact email?”
Which address should I use?
A shared inbox such as reception@ or bookings@, checked throughout your opening hours. Personal inboxes cause missed requests during holidays and sick days.
Which emails will it get?
You also get a reminder at 3pm the day before a booking made in advance.
What if emails aren’t arriving?
Check spam or junk.
Add hello@tallyworkspace.com to your safe senders.
Check the addresses under Booking Enquiry Details for each building.
Related: How do I respond to a booking request? · How do I change my venue’s main contact email? · How do I add or remove someone on our venue account?
Still need help? Chat with us on tallyworkspace.com, email hello@tallyworkspace.com or call +44 117 463 8200 (Monday to Friday, 9am to 5pm).