Pay by card at checkout, or with tokens from your balance. Prices are in pounds, and checkout shows VAT at 20%.
Which payment methods can I use?
Card: pay at checkout. Payments are processed securely by Stripe. You can also use Apple Pay or Google Pay.
Tokens: book from your token balance. Buy tokens on a subscription or as a one-off top-up.
We don’t accept PayPal.
How do I pay by card?
When you pay by card, you’re taken to our secure Stripe payment page.
Check the Total due. It includes VAT at 20%.
Pay with Apple Pay at the top, or enter your card details, the name on the card and your postcode.
Click Pay.
① Total due, including VAT. ② Pay with Apple Pay or Onelink. ③ Card details. ④ Pay.
You’ll get a receipt from Stripe titled “Your receipt from TALLY MARKETPLACE LIMITED”. For a VAT invoice, see “How do I get a VAT invoice?”.
How do I change the card on my subscription?
We can’t update card details. Cancel your current subscription, then start a new one with the new card.
My booking was declined. Was it my payment?
It might be. If your card is declined, you’ll get an email from us with the subject “Failed Payment”. You’ll need to book again with a card that has enough funds.
Where can I see what I’ve paid?
Log in at tallyworkspace.com, click your name at the top right, then choose My Account & Bookings and Billing in the left-hand menu.
Only team admins can see Billing. If you can’t see it on your account, you’re not a team admin. Contact us if you need more help.
Related: How do tokens work? · How do I get a VAT invoice? · Where can I see my bookings and payments?
Still need help? Chat with us on tallyworkspace.com, email hello@tallyworkspace.com or call +44 117 463 8200 (Monday to Friday, 9am to 5pm).