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How do I change the date or time of my booking?

How you change a booking depends on its status and what you need to change.

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Written by Jeni Boyd

How you change a booking depends on its status and what you need to change. Find your situation below.

Changing a booking. Still Requested and you need a new date or time, for example 4 to 12 September or 1pm–2pm to 3pm–4pm: cancel it and place a new booking. Accepted and you need a new date, for example 4 to 12 September: use Request new date. Accepted and you want to extend the time, for example 1pm–4pm to 1pm–5pm: place a new booking for the extra time. Accepted and you need a different time slot, for example 1pm–2pm to 3pm–4pm on the same day: contact us and we’ll ask the venue.

Changing just the date of an accepted booking

  1. Log in at tallyworkspace.com, click your name at the top right, then My Account & Bookings.

  2. Select Bookings in the left-hand menu and find the booking under My Upcoming.

  3. Click Request new date.

  4. Pick the new date and click Request new date.

An upcoming booking with Request new date, Invite and Cancel

① Request new date is next to the date of each upcoming booking.

The venue has to accept the new date, it is not guaranteed. If the venue doesn’t have availability on this new date, they will reject the request and your original booking stays as it is.

Extending the time of an accepted booking

Place a new booking for the extra time. For example, if your booking is 1pm to 4pm but you want it to be 1pm to 5pm, make a new booking for 4pm to 5pm.

Changing the time slot of an accepted booking

For example, moving 1pm to 2pm to 3pm to 4pm instead. Contact us and we’ll check with the venue whether it’s possible. The venue may not have any availability so we need to check first before you cancel your original booking.

I can’t see Request new date

The button doesn’t appear on the day of your booking. By then it’s too late to change it. Booked without an account? Contact us and we’ll help.

Related: How do I cancel my booking? · Can I extend my booking on the day? · Will I get a refund?

Still need help? Chat with us on tallyworkspace.com, email hello@tallyworkspace.com or call +44 117 463 8200 (Monday to Friday, 9am to 5pm).

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