The client pays us and we pay you monthly. In the first week of each month you get an invoice for all accepted bookings from the previous month, and we pay you by the 10th of that month. For example, any bookings in August are paid by the 10th of September.
How does it work?
We raise the invoice for you under our self-billing agreement. It shows your business name, address, VAT number if you have one, each booking and the total due. Our bank payment shows your SB reference, for example “Suppliers SB1234”. Every booking email shows what you’ll receive for that booking, so you can check your invoice against it.
Where are past invoices?
Log in at tallyworkspace.com with your venue account. In the menu on the left, under Coworking, click Invoices and choose the venue under See all invoices for a venue. Each month’s invoice shows its Reference, Month, Payable Bookings, Total payable and Paid on date. Click Download PDF for a copy.
For invoices for bookings before May 2023, please contact finance@tallyworkspace.com.
① Choose a venue. ② Download that month’s invoice as a PDF.
Why do I see a Self-Billing Reminder?
The Self-Billing Reminder! pop-up appears when you log in because we need to verify your bank details every 12 months. Confirm whether they’re still the same. If they’ve changed, let us know and we’ll send you a new self-billing agreement.
Follow the link in the pop-up to add a signatory email for the building.
My payment hasn’t arrived
Check for the Self-Billing Reminder! pop-up when you log in. If it appears, we may not have up-to-date bank details for that building.
Confirm our £1 test payment, if we’ve sent one.
Check the booking was accepted and took place last month.
Still missing? Email finance@tallyworkspace.com with your venue, SB reference and the month.
Different billing entities for each venue? Select Venue level
In your venue portal, under Coworking in the left-hand menu, click Settings.
Under Billing and Payment Details, use the Self billing level drop-down to choose whether you’re billed at Operator or Venue level.
Click Save.
① Coworking Settings in the left-hand menu. ② The Self billing level drop-down: choose Operator or Venue.
Choose who signs for each building under Coworking Listing Page > Billing Details > Signatory email contact.
Something has changed
If your VAT status, company name, bank details or finance contact change, email finance@tallyworkspace.com. This is also the place for payment queries.
Related: Your first Tally Workspace booking: how it works and how you get paid · How do I change my venue’s main contact email?
Still need help? Chat with us on tallyworkspace.com, email hello@tallyworkspace.com or call +44 117 463 8200 (Monday to Friday, 9am to 5pm).