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Your first Tally Workspace booking: how it works and how you get paid

Accept the request, host the guest, and we pay you the next month.

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Written by Jeni Boyd

Accept the request, host the guest, and we pay you the next month. You don’t invoice the client or take payment: the client pays us, and we pay you.

1. A request arrives

You get an email with the subject Booking request. The request also shows in your venue portal: log in at tallyworkspace.com with your venue account, then in the menu on the left, under Coworking, click Bookings. It’s a request, not a confirmation.

Check the space is free and press Accept or Reject, in the email or in the portal. If you don’t reply, we chase you by email and phone.

Hot desks with Auto Approval and integrated meeting rooms skip this step. You get a Booking Confirmed email instead.

2. Add it to your system

Put the booking in your own calendar straight away. The confirmation email has the booker’s name, the space, arrival time, hours, number of guests and booking reference. If you use the OfficeRnD or Nexudus integration, the booking is added to your calendar automatically.

3. The guest arrives

They use the Arrival info you set under Guest access, which guests get once the booking is confirmed. If your building needs every guest’s name, switch on Guest list required? under Coworking > Settings.

4. You get paid

In the first week of next month we send you a self-billing invoice for all accepted bookings, and we pay you by the 10th.

Before your first payment, confirm if you are billed by operator level or venue level. Use the table below for a guide.

Self billing level. Operator: choose it if all your buildings share the same billing entity and bank details; you sign one agreement for your whole operator account. Venue: choose it if your buildings have different billing entities or bank details; you sign one agreement for each building.

Go to Coworking > Settings > Billing and Payment Details and choose from the drop down and add in your signatory email contact.
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​This is the person that will need to add your bank details and billing information.
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Once you've added the signatory email contact we will send you the self-billing agreement. Once signed, we will make payment before the 10th of each month for the previous month's bookings.

For example, any bookings in August are paid by the 10th of September.

We may send a £1 test payment for you to confirm.

Related: How do I respond to a booking request? · When will I be paid, and what’s on my self-billing invoice? · How do I find the booker’s details and guest list?

Still need help? Chat with us on tallyworkspace.com, email hello@tallyworkspace.com or call +44 117 463 8200 (Monday to Friday, 9am to 5pm).

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