We are beginning to transition to a new Availability model, improving the way you enter and track both your unavailability and your availability. In this process, we are phasing out the current Unavailability feature and moving all existing Unavailability requests to the new Availability feature.

Some of these improvements include:

Learn more about the upcoming Availability feature here.

The first account migrations are being conducted over the next two weeks (following the 29th of April) in a staggered rollout. If your organisation has no current/future pending unavailability requests at the time it’s migrated, all existing approved Unavailability requests will be converted into the new Availability format, and you can start using the new feature.

To prepare for this, it is recommended to approve/decline any outstanding pending Unavailability requests.

If you have pending unavailability requests at the time of the migration, your organisation will be skipped.

After the initial migration period, we will be conducting a second migration over the course of 3 weeks to account for the remaining organisations.

If you had pending unavailability requests at the time of the first migration, or were skipped for another reason, you will be moved to the new feature during the second migration period.

You can request to switch to the new Availability feature at any point by contacting support@tanda.co or using the chat bubble in the bottom right of your screen. Note that Pending Unavailability Requests will not be migrated. It is recommended to approve/decline any outstanding pending Unavailability requests before doing so.

The first week of this period will be used to notify you of the upcoming change to the feature.

From the start of the second week, users will no longer be able to create new pending Unavailability requests.

By the end of the final week, all remaining accounts will have their existing records migrated and will be switched to the new Availability feature.