Tandem doesn’t transcribe word for word. Instead, it organizes what you say under your predefined headings. If something is missing, it’s often because Tandem didn’t clearly register the information.
Read below for tips on how to communicate with Tandem effectively.
ⓘ Three essentials for making great notes:
Good audio: Use a reliable conference microphone.
Appropriate headings: Ensure your template includes all the information you want to document.
Clear instructions: Provide Tandem with precise keywords and concise summaries.
🎙️ Before, during, and after the meeting
Before the meeting: Provide context
Briefly explain to Tandem what is already known about the patient and what has been discussed previously. This helps ensure relevant details are categorized correctly.
During the meeting: Use keywords and clarifications
Mention relevant terms: Clearly state the examinations you’re performing, the body part involved, and the findings you observe.
Summarize the patient’s statements: Restate key points of what the patient says to help Tandem structure the information accurately.
After the meeting: Add medical terms and clarify your assessment
Before finalizing the note:
State your assessment out loud: Tandem only includes information that is explicitly expressed.
Add extra details: If there’s something you didn’t say in front of the patient (e.g., sensitive test results), include it now—Tandem will place it under the appropriate heading.
🪄 When you need verbatim dictation
After the draft is created, you can use the "Adjust" button for verbatim dictation.
Example: “Write verbatim to Subjective: …” or “Add verbatim to Objective: …”
You can also dictate one heading at a time using the microphone icon next to each heading.
📝 Customize your headings
If you notice that some headings need adjustments to fit your needs, contact us. We can help adapt the logic to capture details like information about pets or other specific requests.
Summary
To get the best results with Tandem:
Provide background and context before the meeting.
Use keywords and summarize during the meeting.
Add medical terms and clarify your assessment afterward.
Follow these steps to ensure clear and comprehensive notes—every time.