Facility Rental Settings in Tandem
Tandem provides a number of configuration options to help you manage facility rentals in a way that fits your organization’s needs. These settings allow you to control visibility, permissions, billing, and customization of the rental process.
General Rental Settings
Make available to the public – Uncheck to keep rentals hidden from the public.
Require group – Renters must select their rental group before submitting a request.
Processing fee when no group is selected – Enter a dollar amount (e.g., 20.00) or leave blank.
Allow non-admins to override conflicts – Check to allow rentals to be submitted even if they conflict with other events.
Show conflicts with events awaiting approval – Uncheck to hide conflicts with events still pending approval.
Hide group conflicts – Prevents conflict errors when the same group is double-booked.
Hide facility conflicts – Prevents conflict errors when the same facility is double-booked.
Allow requestors to cancel approved rentals – Lets users cancel their own rentals after approval.
Allow requestors to request changes to approved rentals – Lets users submit change requests for their approved rentals.
Default to private – Rentals are marked private by default. Only private viewers and the renter can see them.
Invoice and Policy Settings
Terms and conditions – Enter any text that renters must accept before accessing the rental form.
Second Line Text – Add an additional line of text to invoices.
Invoice Due Date – Number of days renters have to submit payment.
Invoice Contact Email – The organization’s main contact email for rentals.
Invoice Contact Phone – The organization’s main contact phone number for rentals.
Always invoice the district –
Unchecked: The school associated with the facility will appear as the billing entity (school name, address, and phone number on the invoice).
Checked: The main organization will appear as the billing entity instead.
Settings Available on Request
Some settings can only be enabled or disabled by contacting Tandem Support:
Disable the entire Facility Rental module.
Enable setup & breakdown times on rentals.
Make facility rentals admin-only (useful if you collect rental information elsewhere and only want to enter them into Tandem manually).
Accept online payments through Stripe.
If your facility rental needs go beyond these options, contact us for assistance.