Submitting Facility Rental Requests
Whether you’re a renter submitting a request or an admin entering requests on behalf of a rental group, Tandem provides a streamlined process for facility rentals.
Getting Started
Go to the Facility Rentals tab in the left navigation.
Select Submit Facility Rental.
Review the organization’s digital Terms and Conditions. You must agree before continuing.
First-Time Renters: If this is your first rental, you may be prompted to enter an address. Click the link in the message, provide a valid address, and click Modify to save. Then return to the Facility Rentals area to continue.
Completing the Rental Form
Facility Selection – Choose from the available rentable facilities.
Date & Time – Enter the requested date and time.
If conflicts exist, they will be shown. You may need to adjust the location or time.
Recurring Rentals – Check the Recurs box and enter recurrence details if the rental repeats.
Event Details – Add a name for your request and an optional description.
Rental Group
If your group already exists in Tandem, select it and billing details will auto-fill.
If not, you may need to contact the organization before proceeding.
Some organizations allow requests without a group, in which case they may contact you to add one later.
Participants – Enter the expected number of attendees.
Adding Line Items and Billing
Review the list of required and optional line items for the facility.
Select optional items with the checkboxes if you know they apply.
Leave them unchecked if you are unsure; the organization can add them later.
Choose a payment option.
Select a billing address.
Additional Information
You may add notes, setup instructions, or a setup image to clarify your request.
After submitting, go to Facility Rentals > My Facility Rentals at any time to check the approval status of your request.
Once billing is finalized, invoices can be found under Facility Rentals > My Unpaid Bills.