Managing Billing Events in Tandem
You can manage rental billing directly in Tandem to keep all financial records tied to facility usage.
Navigate to Facility Rentals > Billing Events to view current bills and their status.
Click on the Invoice ID (far right) to see complete billing details.
From any bill, you can:
Generate a PDF invoice
Update the payment status
Send a notification to the renter
Creating Batched Invoices
Sometimes you may want to send one invoice covering multiple rental occurrences for the same group. Tandem allows you to do this with Batched Invoices.
Navigate to Facility Rentals > Batched Invoices.
Click the Add button in the upper right corner.
Complete the setup:
Name – Use a consistent naming convention (e.g., DATE-GroupName).
Date Range – Select the range of events to include.
Date Type – Choose how events are collected:
Event Start (default): Includes events that occur between the two selected dates.
Last Modified: Includes events modified during the date range.
Batch Type – Decide whether to batch usage fees separately from processing fees. (If separated, create a second batch for the other type.)
Payment Method – Select how payment will be made.
Rental Group – Choose the group whose bills you are batching.
Billing Address – Confirm a valid billing address.
Email Invoice – Check this box to automatically email the invoice to the contact listed in the Customer field.
Click Add to generate the batched invoice.
Reviewing Batched Invoices
Once created, you can open the batched invoice to review the included billing events.
On the right side of the page, you’ll find links to PDF versions of the batched invoice for printing or sharing.
