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Initial Setup of Emailing

Learn how to configure the Emailing feature before sending your first newsletter. This article explains what settings are required and where to find them.

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Written by Info Tanganica
Updated this week

Before sending your first newsletter, you need to complete four steps. You can do this either through the Setup Wizard or individually in Emailing → Settings.

Brand
Set up the visual identity of your emails:

  • Logo — upload your own image or generate one using AI.

  • Primary color — choose the main color used for buttons, links, and highlights in the newsletter.

  • Communication style — select the tone of voice for AI-generated content (e.g. friendly, formal).

Company information
Add your company details, which will appear in the footer of every newsletter:

  • company name, street address, city, postal code, company registration number — required,

  • phone number and social media links (Facebook, Instagram, LinkedIn, YouTube, X) — optional,

  • link to your Terms and Conditions — required.

A preview of the footer is displayed directly on the settings page.

Sending address
Choose how your newsletters will be sent:

  • Automatic address — Tanganica creates a sending address for you (in the format yourstore@tgnca.com). You only need to provide a reply-to email address and the sender name shown to recipients.

  • Custom domain — this option will allow you to send newsletters directly from your own domain, which increases the credibility of your emails. This feature is not yet available and is planned for a future update.

Contacts
To send a newsletter, you need at least one subscriber contact. Contacts can be added through the Setup Wizard or in Emailing → Contacts.

There are three ways to add contacts:

  • manually — by entering an email address directly in the app,

  • import from orders — Tanganica automatically loads customer emails from your orders,

  • CSV file upload — bulk import of contacts from a file.

Once all steps are completed, you are ready to create and send your first newsletter.

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