Due to COVID-19 and the current global health crisis, our Customer Support teams are working remotely – but are here to help!
During this time, we highly recommend visiting http://help.taosfootwear.com/ to research your issue.
If you need one of the following:
-Cancel your order
-Exchange your order
-Check your refund status
-Lost Package Investigation
-Correct your shipping address
-Generate your return shipping label
Contact us immediately at:
You may leave us a voicemail at 1-844-363-8267 with your "TAOS-" order number, your full name and the reason for your call.
We will respond via email or by telephone within 24 hours.
Our operating hours are Monday-Friday 9am-5:30pm PST excluding federal holidays within the United States.