Due to COVID-19 and the current global health crisis, our Customer Support teams are working remotely – but are here to help!

During this time, we highly recommend visiting http://help.taosfootwear.com/ to research your issue.

If you need one of the following:

-Cancel your order
 -Exchange your order
-Check your refund status

-Lost Package Investigation
-Correct your shipping address
-Generate your return shipping label

Contact us immediately at:

You may leave us a voicemail at 1-844-363-8267 with the following:

-Your full name

-Reason for your call

-Your "TAOS-" order number

Our operating hours are Monday-Friday 9am-5:30pm PST excluding federal holidays within the United States.

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