We at BayEngage value our Customers reputation and take upon our shoulders the responsibility to protect it. One way of doing so is by ensuring that the email marketing preferences of your customers are kept in mind when we launch out a campaign. Anyone who unsubscribes from email marketing, will be left out from the next campaign that you send.

A ‘Suppression list’ consists of all the email addresses that you don't want to send any emails to.

i.e. List of unsubscribed or blacklisted emails.

How to upload a suppression list?

To upload contacts to the suppression list, keep the file containing the contacts ready in CSV format.

Step 1: Click on ‘Contacts’ from the left menu.

Step 2: Click on ‘Suppression list’ in the contacts page.

Step 3: Click on the ‘Upload file’ button.

Step 4: Click on the ‘Add file’ to choose the file or ‘drag and drop’ the file to upload.

Step 5: Once the file is added, click on the ‘Upload suppressions’ button. You will be able to see the ‘Successfully imported’ message once the file is uploaded.