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Archiving and Restoring Archived Segments
Archiving and Restoring Archived Segments
Danielle From BayEngage avatar
Written by Danielle From BayEngage
Updated over a week ago

BayEngage automatically archives a segment when there has been no activity for 90 days; the archived segment(s) will be moved to the archived tab.

NotešŸ’”:

  • The segments that are connected to email automation, email campaigns, and Google & Facebook ads will not be archived.

To view archived segments in BayEngage:

Step 1: Log into the BayEngage app store by entering the correct credentials.

(To access BayEngageā€™s app store, https://app.bayengage.com/login/)

Step 2: On the BayEngage dashboard, click the ā€œLists & Segmentsā€ option from the left-hand side menu.

Step 3: Click the ā€œArchived Segment" option in the top right corner to view the archived segments.

To restore archived segments in BayEngage:

Step 4: In order to restore segments from the archived segments, search for the segment on the search bar, and then click on the "More actions" option and select "Unarchived."

Step 5: Archived segments appear in "Lists & Segments" after they are restored.

To delete permanently archived segments in BayEngage:

Step 6: In order to delete the segments from the archived segments, search on the segment on the search bar, and then click on the "More actions" option and select "Delete."

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