Skip to main content
All CollectionsList & SegmentsSegments
Archiving and Restoring Archived Segments
Archiving and Restoring Archived Segments
Danielle From BayEngage avatar
Written by Danielle From BayEngage
Updated over 7 months ago

BayEngage automatically archives a segment when there has been no activity for 90 days; the archived segment(s) will be moved to the archived tab.

NotešŸ’”:

  • The segments that are connected to email automation, email campaigns, and Google & Facebook ads will not be archived.

To view archived segments in BayEngage:

Step 1: Log into the BayEngage app store by entering the correct credentials.

(To access BayEngageā€™s app store, https://app.bayengage.com/login/)

Step 2: On the BayEngage dashboard, click the ā€œLists & Segmentsā€ option from the left-hand side menu.

Step 3: Click the ā€œArchived Segment" option in the top right corner to view the archived segments.

To restore archived segments in BayEngage:

Step 4: In order to restore segments from the archived segments, search for the segment on the search bar, and then click on the "More actions" option and select "Unarchived."

Step 5: Archived segments appear in "Lists & Segments" after they are restored.

To delete permanently archived segments in BayEngage:

Step 6: In order to delete the segments from the archived segments, search on the segment on the search bar, and then click on the "More actions" option and select "Delete."

Did this answer your question?