If you encounter issues such as the app freezing, unexpected bugs, or connection problems, please follow these steps to resolve them:
1. Check Your Internet Connection
Ensure you have a stable internet connection.
Switch between Wi-Fi and mobile data to test connectivity.
2. Restart the App
Close the Tarjimly app completely.
Reopen the app to see if the issue persists.
3. Update the App
Visit the App Store or Google Play Store to check for updates.
Install the latest version of the Tarjimly app.
4. Reinstall the App
Uninstall the Tarjimly app from your device.
Reinstall it from the App Store or Google Play Store.
5. Review App Permissions
Verify that the Tarjimly app has the necessary permissions enabled (e.g., microphone, notifications). You can watch the video below :
If you've tried all the above steps and continue to experience issues, please contact our support team:
Email: team@tarjim.ly
When reaching out, kindly provide the following information to assist us in resolving your issue promptly:
Detailed description of the issue encountered
Steps you've already taken to troubleshoot the problem
Email address related to your account (if contacting us from another email