How can I sign up for Premium as an individual?
To sign up as an individual, please watch this step by step guide. Please note, you will be charged on a monthly basis until you cancel your Premium subscription.
Visit the Tarjimly Billing Page
Go to our Premium dashboard and click "Continue" under the "Individual" section.Log In or Sign Up
If you already have an account, log in with your existing credentials.
If you're new, click "Sign Up" and enter your:
First and last name
Email address
Password
Select your role (Aid worker, Manager, or Translator).
Then, click "Sign Up."
To access Premium you will then need to download the Tarjimly app and sign in using the same log in details.
Upgrade to Premium
After logging in, you’ll be redirected to the payment page. Enter your credit card details and click "Subscribe" to upgrade your account.Manage Your Subscription
To view your subscription details, go to your dashboard by logging back in.
Here, you can:
See upcoming charges
Update credit card information
View invoice history
Contact Support
If you have any questions, email team@tarjim.ly for assistance.
How can I sign up for Premium as an organization and manage my team's subscriptions?
To sign up and manage your team members accounts, log in as an organization. To find out how to do this effectively, watch this video.
Visit the Tarjimly Billing Page
Go to our Premium dashboard and click "Continue" under the "Organization" section.Log In or Sign Up
Log in with your existing Tarjimly account, or click the sign-up button to create a new account by entering your:
Email
Password
Role (Aid Worker, Manager, Translator)
Click "Sign Up" and then log in with your new credentials.
Enter Organization Details
On your first login, you’ll be prompted to enter your organization’s details:
Organization name (e.g., Refugee Home)
Location (if applicable)
Address
Email for billing invoices
Click "Submit."
Add Users to Your Organization
In your dashboard, you can start adding user accounts:
Search for existing Tarjimly users by their full email address.
Add new users by entering their email, role (e.g., translator), and name.
Once added, scroll down to manage users and subscriptions.
Manage User Access
In the user management table, you can:
Assign admin access to users to manage the dashboard and team members.
Manage subscriptions (Premium or BYOT) per user.
Update subscription settings for each user.
Cancel subscription settings for each user.
Pay for Subscriptions
Review your subscription invoices:
Premium and BYOT invoices are paid separately the first time.
Pay using the credit card on file if you already have one or enter new payment information.
Once paid, invoices can be downloaded, and a copy will be emailed to the billing email address you provided.
Review Subscription Status
In your dashboard, view the status of your subscriptions:
Check renewal dates, manage payment methods, and view past invoice history.
If a subscription is pending, complete the payment as needed.
Cancel or Adjust Plans
You can cancel all subscriptions by clicking "Cancel Plan."
To remove specific users, go back to your dashboard and click "Remove User" next to their name.
Contact Support
If you have any questions, email team@tarjim.ly for help with billing or user management.