Refund Policy

Our refund policy is noted below.

Customer Satisfaction Policy

At Taxbotic we strive to create quality software that you enjoy using for your firm. You have several choices, and we appreciate you giving us your business. Thank You. We have created this policy that details what we will do should we fail to meet your expectations.

Monthly Subscriptions

If at any time during your first month using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a workaround or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND. We want you to be happy with our service throughout your entire contract, not only the first 30 days. So, we go beyond that. If at any time during your contract we remove, break or discontinue functionality that was available at the time you signed up for your contract, we ask you to notify us immediately. If we fail to address it in a timely manner to your entire satisfaction, we will offer you a PRO-RATED REFUND for the remainder of your contract.

Auto-Renewal

For your convenience, subscriptions will auto-renew until you cancel the service. Every time before your subscription auto-renews, we will send a mail specifying the amount that will be charged to your credit card. Similarly, after each renewal, we will send you a receipt via e-mail.

For questions, please e-mail us at help@taxbotic.com