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Get the Automated Bookkeeping Pipeline to streamline recurring client work

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Written by Intercom Dev
Updated over a month ago

This ready-to-use pipeline handles your entire bookkeeping process β€” from document gathering to client review β€” and is designed to repeat automatically. Use it for both monthly and quarterly bookkeeping by simply adjusting the job recurrence settings.

What's included: Document gathering task, client organizer, automated status updates, draft report preparation and review stages, client approval workflow, and close-out task. A separate engagement letter with package options for monthly and quarterly billing is also available.

πŸ“ Where to get it


Go to Templates > Marketplace > Pipeline templates, then search for "Automated Monthly/Quarterly Bookkeeping Pipeline" and click Get free.

Also download the "Monthly/Quarterly Bookkeeping Proposal and Engagement Letter" separately β€” this is sent once to establish the service agreement, while the pipeline repeats for each billing cycle.



πŸ’‘ Scenarios to use it

Tip #1 – Set up job recurrence for monthly or quarterly cycles


The same pipeline works for both frequencies β€” the difference is in how you set up the job recurrence. Go to Job Recurrence > New Job Recurrence, select your account and pipeline, then:

  • Monthly: Set to repeat every 1 month

  • Quarterly: Set to repeat every 3 months

Choose which day of the month you want jobs to start (e.g., the 1st or 15th). The pipeline will automatically create new jobs at your chosen interval.

Tip #2 – Use the "client request" tag to control whether clients receive an organizer


The pipeline adapts based on account tags. If you need to request documents from the client, add the "client request" tag β€” this sends them an organizer. If you only need to gather internal documents (like pulling data from QuickBooks), you don't need this tag and won't need to contact the client. You can have both scenarios: gather internal documents AND send an organizer for specific information the client needs to provide.

Tip #3 – The pipeline skips the document review stage when not needed


If a client doesn't have the "client request" tag (meaning you're only gathering internal documents, not requesting information from them), the pipeline automatically skips the "review documents" stage and moves directly to "prepare draft reports." This keeps the workflow efficient and avoids unnecessary steps.

Tip #4 – Keep clients informed to reduce status questions


The pipeline sends automatic messages at key stages β€” when you're reviewing documents, when reports are in progress, and when drafts are ready for their review. This reduces "where's my bookkeeping?" calls and emails because clients always know the current status.

Tip #5 – Use subtasks as a checklist to avoid missing anything


Several tasks include subtasks that list everything you need to review or complete. Check them off as you go β€” this ensures nothing gets missed, especially when reviewing organizer documents or preparing draft reports.

Tip #6 – Get client approval before closing out


The pipeline includes a client review stage where clients receive a message asking them to confirm they've reviewed the reports. They check a box to approve, which keeps a clear record that they signed off on the work before you archive the job.

Tip #7 – Send the engagement letter separately from the pipeline


The proposal/engagement letter is a separate template because you only send it once to establish the service agreement. The pipeline itself repeats monthly or quarterly β€” if the engagement letter were part of the pipeline, clients would receive it every cycle. Send the proposal first, then set up the recurring job.

Tip #8 – Offer both pricing options in one proposal


The engagement letter template includes two packages: monthly bookkeeping and quarterly bookkeeping. Clients can see both options with their respective pricing and choose the plan that fits them. You can set up recurring invoices β€” automatic or manual β€” for either option.


πŸŽ₯ Watch a complete overview

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