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The game isn't loading on my PC / Mac / Chromebook
The game isn't loading on my PC / Mac / Chromebook

Resolve issues with the web version of one of our Teach Your Monster games not loading on your device

Stefan Kudev avatar
Written by Stefan Kudev
Updated over a week ago

If the game isn't loading on your PC or laptop, it is likely to be caused by one of the following issues

Your web doesn't support HTML5

Try using a different web browser, like Google Chrome or Microsoft Edge.

Note: Our game does not support IE 11 (Internet Explorer 11)


You're trying to play the web version of our game on a phone or tablet

If you want to enjoy the game on a phone or tablet, then please download our app from the Apple App Store, Google Play Store or Amazon App Store

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