General

General information which applies to all Teach Monster games and products

12 articles in this collection
Written by Stefan Kudev

Contact Teach Your Monster

How to contact Teach Your Monster for support and feedback

Written by Stefan Kudev
Updated over a week ago

How do I save the game?

Learn more about our autosave feature

Written by Stefan Kudev
Updated over a week ago

Why is the computer version free?

Learn more about the charity which funds the game

Written by Stefan Kudev
Updated over a week ago

Whitelisting Teach Your Monster

What you need to do to allow access to Teach Your Monster games via your school network

Written by Stefan Kudev
Updated over a week ago

Setting up Clever

How to use Teach Your Monster games with Clever

Written by Stefan Kudev
Updated over a week ago

Our new login experience

Learn more about the changes we've made to make it easier to manage your account and your players

Written by Stefan Kudev
Updated over a week ago

Errors / Issues

I'm getting a PROXY error

Here's how to resolve HTTP PROXY errors for the Teach Your Monster To Read app and website

Written by Stefan Kudev
Updated over a week ago

The game isn't loading on my PC / Mac / Chromebook

Resolve issues with the web version of one of our Teach Your Monster games not loading on your device

Written by Stefan Kudev
Updated over a week ago

I'm getting a "Login Timeout Error"

Get help if you're receiving a Login Timeout Error for Teach Your Monster To Read (web and app)

Written by Stefan Kudev
Updated over a week ago

I'm getting a Client Error

Resolve Client Error issues with the Teach Your Monster apps

Written by Stefan Kudev
Updated over a week ago

I'm getting a connection error

Learn how to resolve Redirect Error / Remote Error / Oops! The game was unable to connect

Written by Stefan Kudev
Updated over a week ago

I'm having sound problems on the app

Here are steps to resolve choppy sound / no sound on our app

Written by Stefan Kudev
Updated over a week ago