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How to log in

Learn how school owners and admins can access their Teachable school dashboard and resolve common login issues.

Updated over a week ago

Overview

After creating your Teachable school, you’ll receive an account confirmation email. Once confirmed, you can log in directly through your school’s login page to access the admin dashboard.

Note: This guide is intended for school owners and admin users. If you are a student, refer to the Student guide: Logging in.

All school owners automatically have Teachable Accounts, which let you:

  • Log in through www.teachable.com

  • Access all of your associated school accounts in one place

Important: You can choose to enable or disable Teachable Accounts for students in your school. Learn more about Teachable Accounts.


How to log in

Log in through your school

  1. Go to your school’s homepage (e.g., yourschool.teachable.com).

  2. Click the Log in button in the top-right corner.

    The screen shows the homepage of a sample Teachable school. In the top right corner of the page, the LOGIN button is circled.
  3. Enter your email address and click Log in.

    OTP Login Portal View.png

You’ll receive a one-time password (OTP) via email.

  1. Enter the OTP code in the verification portal to complete login.

    OTP access code view.png

Tip: If you prefer, click Log in with password instead to use your password.

If enabled, you’ll also see the option to Log in with Google.

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Log in via Teachable.com

You can log in to your Teachable account directly at teachable.com:

  1. Click the Log in button in the upper-right corner.

  2. Enter your Teachable Account credentials.

  3. Access any associated schools via your account dashboard.

The screen shows the homepage for <a href="http://www.teachable.com" target="_blank" rel="nofollow noopener noreferrer">www.teachable.com</a>. The LOG IN button in the top right corner of the page is circled.

New device login confirmation

If you're a school owner, author, affiliate, or have a custom role, you'll receive an unrecognized device email when logging in from:

  • A new device

  • Incognito/private browser mode

  • A cleared browser cache

The email shows an email titled NEW DEVICE ACCESS. The content of the email contains a six-digit CONFIRMATION CODE, as well as some details on the login attempt - such as DATE, LOCATION, IP ADDRESS, and DEVICE.

To confirm your device:

  1. Copy the 6-digit confirmation code from the email titled "Login attempt on a new device."

  2. Paste it into the Confirmation code field in your browser.

  3. Click Next to continue.

The screen shows a login portal window that states NEW DEVICE DETECTED. There is a field for CONFIRMATION CODE, with a button that says NEXT.

Note: The code expires in 1 hour. Always use the most recent code. If needed, click Resend confirmation code.

Important: If you don’t recognize the device or login attempt, reset your password immediately.


Troubleshooting login issues

I see a “Can’t secure connection” or “ERR_SSL_PROTOCOL_ERROR”

Follow these steps to resolve:

Common causes:

  • Browser cache, cookies, or extensions

  • Outdated browser version

  • Network restrictions or ISP filtering

  • Incorrect school subdomain

Basic troubleshooting:

  • Disable extensions (like ad blockers or privacy tools)

  • Clear your cache and cookies

  • Use incognito mode

  • Update your browser

  • Try a different network (e.g., mobile hotspot)

Advanced steps:

  • Double-check your school URL (no www. prefix)

  • Try another device

  • Restart your router

  • Use a VPN, if needed

Still having issues? Contact Teachable Support and share a screenshot or screen recording of the error.


I see “email or password is incorrect”

  • Check for spelling errors

  • Try logging in with your Teachable Account or school account

Different accounts? Here’s how to check:

Login portal

Where to access

How to edit credentials

Teachable Account

Via your Teachable dashboard

School account

yourschool.teachable.com/sign_in

In the Edit profile tab of your school


I’m not receiving OTP or password reset emails

Try the following:

  • Check spam, promotions, or updates folders

  • Use your email’s search for:

    • “Reset Password Instructions”

    • “Login attempt on a new device”

  • Add Teachable’s email to your safe sender list

  • Click Resend after completing these steps


I want to change my login email or password

You can update your login credentials from your school profile settings. Learn how to edit login credentials.


I’ve tried everything and still can’t log in

First, go through the technical troubleshooting guide. If you still can’t log in, contact Teachable Support.


Supporting students with login issues

If you're assisting a student, affiliate, or author:

  1. Refer them to the Student login guide.

  2. Use Users > Students to:

    • Check their email address

    • Set or change a password

  3. Instruct them to:

    • Enter the correct email

    • Click “Having trouble? Log in with password instead” to use a password


Common admin and student login scenarios

I want to use passwords by default for students

Update your navigation login URL to force password entry:

https://sso.teachable.com/secure/YOUR-SCHOOL-ID/identity/login/password?force=true

Replace YOUR-SCHOOL-ID with your actual school ID.


Do students using Google accounts still get a login code?

Yes, we’ll send a one-time code to the email used at purchase.


I manually enrolled a student—do they still need a password?

No. The student can log in using OTP. They can also click “Log in with password instead” if you’ve assigned one.


My student entered the wrong email—how can I help?

Ask them to:

  • Double-check the email for typos

  • Use the correct email associated with their enrollment

You can confirm their enrollment and email under Users > Students.


My student has both a Teachable and school account with different emails

We’ll send an OTP code to the email used at login. Once verified, Teachable will connect both accounts.

Tip: If needed, contact Support and share both emails to set the preferred primary login.


Does OTP affect the dashboard or course access?

No. OTP only affects the login experience. Once logged in, all users access their dashboard as usual.


Why am I forced to log in every time?

To stay logged in, check the “Remember Me” box when logging in.

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