Overview
The Community feature gives students and creators a dedicated space to connect, engage, and collaborate. It includes:
A centralized area to build meaningful interactions
Categories and topics to organize discussions
Built-in tools to manage access and moderate content
How to use community
Create your community
Log into your school and go to the Community tab.
Click Create your community.
Enter a custom community URL and click Create.
You’ll receive an email when your community is ready. Click Set up your community to finalize setup.
Note: Community setup may take up to 15 minutes.
Tip: You can edit your URL later from Access settings.
Enable or disable your community
To enable your community, click Enable community in the top-right corner of the page.
To disable it, click the same button again.
Access settings
Edit access
By default, all students can access your community. To limit access:
Click Edit access in the Student access tab.
Choose one of the following:
Members – Select which membership tiers have access (must be published).
Students enrolled in specific courses – Select the courses whose students will have access.
Share access
To share your community:
Go to Community > How to access.
Copy the URL provided.
Share it via email, DM, or social media.
Students must log in to your school to gain access.
Edit URL
In the Student access tab, click Edit URL.
Enter your desired URL and click Save URL.
Note: The old URL will no longer work. For large communities, changes may take a few minutes.
Categories and topics
Use categories and topics to organize conversations. Categories appear in the left sidebar navigation.
Note: Topics support HTML markdown with a live preview.
Create or manage categories
Go to the Categories tab.
Click Add a category or the pencil icon to edit one.
You can:
Change the category name or color
Set access by user group (entire community, membership tiers, or courses)
Set permission levels
To delete a category, click the trashcan icon.
Topics and tags
To post a new topic:
Go to a category in your community.
Click New topic.
Add a title, tag, and content.
Tip: Tags improve searchability and can be reused across topics.
To manage tags:
Go to Additional settings > View tags
Sort by count or name
View posts, manage tag groups, bulk upload, or delete unused tags
Customize your community
Branding
Community name
Go to the Brand tab and click Edit name.
Enter a new title and click the checkmark icon.
Refresh the page to see updates.
Upload logos
You can upload up to three logos:
Logo – Used at the top-left of your site (recommended 120px high, 3:1 aspect ratio)
Logo small – Used in system messages (120×120px square)
Favicon – 32×32px PNG
To upload:
Go to Brand > Upload logos.
Click the add image icon and upload.
Click the checkmark icon to save.
Brand color
Go to Brand > Manage themes.
Scroll to Color palette > Button & Links.
Choose a new color and click Save.
Tip: If your buttons don’t match, try saving a random color first, then your desired color. It may take 1–3 minutes to update.
User roles
Community roles
There are three user roles in the community:
Admin – Full access, including site settings, impersonation, and private category access
Moderator – Can edit posts and users, but cannot manage site settings or categories
Student user – Can create and respond to posts
Update display names
Go to Admin > Users.
Search for the user and click the pencil icon.
Update the display name and click Save.
Note: You can only edit the name field for the default “system” user.
Notifications
Turn on notifications
Click your user profile badge.
Go to Profile > Preferences > Notifications.
Set to Always, and enable Live notifications.
Tip: To manage email notifications, click the Email tab and set to Always.
Check your notifications
Click your user profile badge
Or go to Profile > Summary > Notifications to see all alerts
Follow specific categories
Navigate to a category.
Click the bell icon next to New topic.
Choose your desired notification level.
Tip: To mute notifications, select Muted.
Global notification settings
To manage multiple categories or tags:
Go to Profile > Preferences > Tracking.
Adjust global or default notification levels.
User experience
When community is enabled, students will see a Learn with others button in the course curriculum.
Clicking it takes them to your community.
Posts appear as topics inside categories.
Students can reply and engage with others.
Moderation
Moderate content
Moderators should ensure all posts follow your Terms of Use and community guidelines.
Flag a post
Open a topic.
Click the flag icon below the post.
Choose from:
It’s inappropriate – Offensive or against the rules
It’s spam – Promotional or irrelevant
Something else – Needs attention for another reason
Review flagged content
Admins can go to the Review tab in the sidebar.
From the Review Queue, remove or approve flagged posts.
Schedule a post
Create a private category only admins can access.
Click New topic and assign it to the private category.
Click the shield icon > Set topic timer to schedule.
Direct messaging
To enable messaging between students:
Go to Additional settings.
Toggle on Enable direct message for your students.
When off, only admins and moderators can message students (students can reply but not initiate).
FAQs
How do I embed media in my community?
Paste the link directly into your post to embed images or videos.
How do I use HTML Markdown?
How do I sell my community with memberships?
Create a membership tier under Memberships.
Go to Community > Edit access and select the tier.
How do I access my community on mobile?
Use your mobile browser and save it to your home screen.
Safari:
Tap the share icon
Tap Add to Home Screen
Chrome:
Tap the share icon
Tap Add to Home Screen
These steps work similarly across all mobile browsers.