To cancel your TeachKloud Subscription, please follow the instructions below carefully. Please note, all sales are final and non-refundable. You will need to cancel any unwanted renewals before your renewal date.
Log into the TeachKloud for Parents App
Select the last button in the bottom right hand corner. This will be a letter or profile image
Scroll down
Select Children Profile Subscription
Select the three grey dots next to the child you wish to cancel their subscription and select cancel. Please complete this step for every child profile you wish to cancel.
If you don’t see a cancel option after clicking the three grey dots, check the “Payment Responsibility” listed under your child’s name. If it says “Childcare Service,” this means the subscription is being paid by the childcare provider—not by you as the parent—so you won’t have the ability to cancel it, as the childcare service is paying for the TeachKloud subscription, rather than you, as the parent.
