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Payment Received Email

Teachworks Support avatar
Written by Teachworks Support
Updated over 2 months ago

Teachworks allows you to send a receipt to customers through email when a payment has been received or recorded for their account.

Enabling Payment Notifications

Payment notifications can be enabled following the steps below:

  1. Click on "Account & Settings" and then click on "Account Settings".

  2. Scroll down to the "Invoice Settings" section.

  3. Set the "Payment Received Email" setting to "Enabled".

  4. Submit the form to save your changes.

Sending a Payment Received Notification

If you accept payments online and a customer makes a payment or if you use the Bulk Invoice Payments feature, the payment received email will be sent after the successful payment.

If you are manually recording or processing a single payment, you'll see a checkbox on the payment giving you the option to send the receipt email.

Customizing the Payment Received Notification

You can customize the Payment Received template by following the instructions here: Customizing Notification Templates.

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