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Family Contacts

Teachworks Support avatar
Written by Teachworks Support
Updated over 2 months ago

Typically a single family profile is used for both parents in a family. However, it's possible to create a separate contact record for a parent or guardian. Adding a contact to a family also allows you to create a separate user account for that person. Contact accounts have access to the same features as a family account except for billing-related features.

Adding a Family Contact

You can add a family contact by following one of the methods below:

Method 1 - Adding a Family Contact to existing families

  1. Click on the "Students" tab and then click on the "Families" option.

  2. Click on the "First Name" or "Last Name" column to view the family's profile.

  3. In the "Contact Information" section, click the "Add Contact" link.

  4. Complete the form with the contact's information.

  5. Submit the form to save your changes and create the family contact.

Method 2 - Adding a Family Contact while creating a family

  1. Click on "Students" and then click on "Add Family".

  2. Fill in the contact information for the family.

  3. Under the "Additional Contacts" section, click the "Add Contact" link.

  4. Complete and submit the form that opens in a new window.

  5. Finish filling out the family form and submit it.

TIP: If you would like to send the Family Contact a copy of the family's invoices, you can view the invoice and click on the "Email" button at the top. You can then enter the family contact's email address to send them a copy of the invoice.

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