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Disabling a User Account

Written by Teachworks Support

If you have students, families or employees with user accounts who you no longer want to have access to Teachworks you can follow the steps below to disable their accounts:

  1. Edit the user's profile by clicking on the "Edit" button on the Student, Family or Employee List.

  2. Switch to the "Settings" tab and look at the "Notifications & User Account" section.

  3. Switch the "Enable User Account" toggle to "Off".

  4. Submit the form to save your changes.

NOTE: Simply changing the status to "Inactive" will not disable a user's account access. It's important that you complete the steps above to disable the user's account.

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