The Availability feature allows your employees to define their general working hours. This information is used to highlight open slots on the calendar, check for scheduling conflicts, and power the Website Booking Plugin.
NOTE: The availability entered on their profile is for general availability. For times when an employee is unavailable during their regularly availability, they can add Unavailability by following the instructions here: Adding Unavailability.
Adding / Editing Availability
Employee
Teachers and Administrative Staff can follow the steps below to set their own availability:
Click on "Profile".
Click on the "Edit Profile" link at the top of your profile.
Click on the "Scheduling" tab.
Scroll down to the "Availability" section.
Click the "Add Row" button to add a new availability row.
Select the day, start and end time.
Repeat for as many times as necessary.
Submit the form to save your changes.
Company Administrator
The Company Administrator or Administrative Staff employees with the proper permissions can follow the steps below to set a teacher's availability:
Click on "Employees" and then click on "Employee List".
Click on the "Edit" button next to the employee's profile.
Click on the "Scheduling" tab.
Scroll down to the "Availability" section.
Click the "Add Row" link to add a new availability row.
Select the day, start and end time.
Repeat for as many times as necessary.
Submit the form to save your changes.
TIP: You can enter multiple time slots on the same day if necessary.
NOTE: If no availability is entered on an employee's profile, the system assumes they are available for all time slots (24/7). It is highly recommended to set availability for all active staff.
Why Availability Matters
Setting accurate availability impacts three major areas of Teachworks:
Calendar Visuals: On the Main or Teacher Calendars, any time outside of these set hours will appear in Gray (Unavailable).
Conflict Detection: When scheduling a lesson, the "Check for Conflicts" button will alert you if a teacher is scheduled outside of their available hours.
Website Booking Plugin: If you use this plugin, a teacher must have availability set on their profile to have timeslots appear for clients to book.