The Activity Logs Add-On is a Pro feature designed to give you complete visibility into your business operations. It acts as your system's audit trail, automatically tracking actions taken by you and your employees. If an issue arises, such as a missing lesson, you can use the logs to instantly find out exactly who deleted it and when the change occurred.
NOTE: The Activity Logs feature is a Pro Add-on, but it includes a 3-week free trial so you can test it out and see how much time it saves your administrative team.
Enabling the Add-on
Click on "Account" and then click on "Integrations & Add-ons".
Use the search field at the top and enter "Activity Logs".
Switch the toggle to "On" to enable the add-on.
Usage
Once enabled, there are two convenient ways to access your data logs depending on where you are in the system:
Option 1: Click Account and then click on Activity Logs.
Option 2: You can also access the Activity Logs directly from the Integrations & Add-ons table.
NOTE: Upon activation, the system will automatically backdate and include records starting 1 week prior to the exact date you enabled the add-on and stores your history for a rolling 12-month period.
Filtering the Activity Log
You can filter your activity log results by using the filters on the right hand side. The filters you can use are as follows:
Filter | What It Does |
Start and End Date | Specifies the exact window of time for your log search. |
User Email | Filters the logs to show actions performed by one specific person. |
Record Name | Searches for a specific item based on its assigned name |
Record Type | Categorizes your search by the exact type of item that was changed. |
When you have set the filters, click on "Search" to retrieve the results. You can click on "Clear" to reset the filter fields back to defaults.
Viewing the Results
When you view the Activity Logs you will find a comprehensive table breaking down actions taken by you and your employees. The results are organized into the following columns:
Column Name | Description |
Timestamp | Displays the exact timestamp when the action occurred, localized to your company's set time zone. |
Record ID | The unique internal identification number assigned to that specific item within Teachworks. |
Record Type | The category of the affected item (e.g., Lesson, Invoice, Payment, Company). |
Record Name | The specific name or title associated with the record (e.g., the lesson name or invoice number). |
Updated By | The email address of the specific user profile that executed the action. |
Action | The type of modification made to the record (e.g., Created, Updated, Deleted). |
Details | Contains a clickable View link to open a deep-dive breakdown of the event. |
You can get the details of a record by clicking on "View" under the Details column. The "Activity Details" pop-up will display additional information, such as the "User Type" (i.e. Admin, Staff, Teacher) and the old / new values of data that changed (i.e. originally date to the new date).
NOTE: Once your 3-week free trial concludes, the Activity Logs Add-on automatically transitions to a paid tier at $10/month. This fee will be added directly to your monthly Teachworks subscription invoice.