By default, Teachworks sends automated client notifications from the email address listed in the "Email" field on the Account Settings page. However, if you prefer these emails to come from a dedicated address, you can easily customize this.
Steps to Change Your Notification Email
Click on "Account" and then click on "Account Settings".
Click on the "Notifications & Scheduling" tab.
Scroll down to the "Notification Settings" section.
In the "Notification Email" field, enter the email address you'd like to use.
Submit the form to save your changes.
NOTE: Teachworks requires security verification when making changes to an email address in the Account Settings table. Upon submitting the form, a confirmation link will be sent to both your original company email and the new notification email. You must click the link in both inboxes before the system officially updates your sender address.
Reverting to Your Default Company Email
If you have a notification email address saved but decide you want to switch back to using your primary company email address, the process is simple:
Go back to the Notification Email field.
Delete the custom email address entirely, leaving the field blank.
Click Submit to save changes.