1. Introduction
Welcome to Techedge, a form completion app designed to allow designated users to complete forms and submit data to a central system. These terms and conditions govern your use of Techedge (the "App"), its web platform (https://techedge.app), and associated services. By using the App, you agree to comply with these terms and conditions. If you do not agree with these terms, you must cease using the App and its services.
The App is operated by The Resources Group Ltd., a company registered in the United Kingdom. For support, you may contact us via email at support@techedge.app.
2. Definitions
"App": Refers to Techedge, including its mobile applications and web platform.
"User": Any individual authorised to access and use the App.
"Personal Data": Information that can identify an individual, such as name, email address, etc.
"Services": Refers to all functionalities provided through the App, including but not limited to form completion, data submission, and administrative tools.
"Data Controller": The Resources Group Ltd., which determines the purposes and means of processing Personal Data.
"Data Processor": Any third party that processes Personal Data on behalf of the Data Controller.
"Sensitive Personal Data": Information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or sexual orientation.
3. Licence to Use the App
3.1 Subject to your compliance with these terms, The Resources Group Ltd. grants you a non-exclusive, non-transferable, revocable licence to use Techedge for the purposes of completing forms and submitting data within your designated role.
3.2 You may not:
Reverse-engineer, decompile, or otherwise attempt to extract the source code of the App.
Use the App for any unlawful or fraudulent purposes.
Access or attempt to access the App by any means other than the authorised interfaces provided by The Resources Group Ltd.
3.3 Organisation administrators are responsible for managing user accounts, ensuring their organisation’s compliance with these terms, and protecting data integrity.
3.4 We reserve the right to terminate your licence at any time if you breach these terms.
4. User Obligations
4.1 You must ensure the information provided via the App is accurate and truthful to the best of your knowledge.
4.2 You agree not to use the App to upload, transmit, or store content that:
Is illegal, harmful, or offensive.
Violates the rights of others, including intellectual property rights.
Contains viruses or other malicious software.
4.3 You are responsible for maintaining the confidentiality of your login credentials and must notify The Resources Group Ltd. immediately if you suspect unauthorised access to your account.
4.4 Users must not:
Engage in activities that disrupt or interfere with the App or its servers.
Attempt unauthorised access to any part of the App.
Use the App to transmit unsolicited communications or spam.
4.5 Users must follow applicable laws and regulations when using the App and ensure their activities do not infringe on the rights of others.
4.6 Users must provide explicit consent for any data collection where required by law and have the right to withdraw consent at any time.
5. Data Collection and Privacy
Your use of the App is subject to our Privacy Policy, which is outlined below. By using Techedge, you consent to the collection, use, and storage of your data as described.
Privacy Policy for Techedge
1. Introduction
The Resources Group Ltd. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use Techedge.
For privacy-related queries, please contact us at privacy@techedge.app.
2. Data We Collect
We may collect the following types of data:
Account Information: Name, email address, and login credentials.
Form Data: Information entered into forms via the App.
Device Information: IP address, operating system, and device identifiers.
Usage Data: Analytics data about how you interact with the App.
Sensitive Personal Data: Only collected where strictly necessary and with your explicit consent.
3. How We Use Your Data
The Resources Group Ltd. uses your data to:
Facilitate and manage the functionality of the App.
Provide technical support and resolve issues.
Ensure compliance with legal and regulatory requirements.
Improve the App's performance and usability.
We will not share your data with third parties except as required to fulfil these purposes or comply with legal obligations. Personal Data may also be shared with trusted third-party service providers who assist in operating the App, provided they adhere to strict confidentiality obligations. If Personal Data is transferred outside the UK or EEA, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
4. Data Storage and Retention
Your data is stored securely on UK-based servers or trusted third-party providers adhering to strict security standards. We will retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Specific retention periods are as follows:
Account Information: Retained for the duration of your use of the App.
Form Data: Retained for up to 7 years or as required by your organisation’s policies.
Device Information and Usage Data: Retained for up to 2 years for analytics purposes.
5. Your Rights
Under UK data protection law, you have the following rights:
To access the personal data we hold about you.
To request corrections to your personal data.
To request the deletion of your personal data.
To object to or restrict our processing of your personal data.
To request a copy of your personal data in a structured, commonly used format (data portability).
To withdraw consent for data collection where consent is the lawful basis for processing.
To exercise your rights, please email privacy@techedge.app.
6. Cookies and Tracking Technologies
The App may use cookies or similar technologies to enhance user experience and collect usage data. By using the App, you consent to the use of cookies unless you disable them in your device settings. Users can manage cookie preferences through their browser settings.
Types of cookies used:
Essential Cookies: Required for the App to function properly.
Performance Cookies: Collect information on App usage to improve performance.
Advertising Cookies: Used to deliver relevant advertisements (if applicable).
7. Third-Party Services
The App may include links to third-party websites or services. The Resources Group Ltd. is not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before using their services. We only use trusted third-party providers for data processing and analytics purposes.
8. Modifications to Terms and Privacy Policy
The Resources Group Ltd. reserves the right to update these Terms and Conditions and Privacy Policy at any time. Users will be notified of significant changes via the App or email at least 30 days in advance. Your continued use of the App after such updates constitutes your acceptance of the revised terms.
9. Security Measures
We implement technical and organisational measures to protect your data, including encryption, regular security audits, and secure server infrastructure. However, users are responsible for maintaining the security of their accounts by using strong passwords and safeguarding login credentials.
10. Limitation of Liability
The Resources Group Ltd. provides the App on an "as is" basis and makes no warranties regarding its performance, reliability, or availability. We are not liable for any indirect or consequential losses arising from your use of the App, including but not limited to loss of data or business interruption. This limitation does not apply to gross negligence, fraud, or statutory liabilities.
11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
For support or questions about these terms and conditions or the privacy policy, please contact:
Support Email: support@techedge.app
Privacy Email: privacy@techedge.app
Thank you for using Techedge.