Overview
The Sales Report provides a structured summary of your business revenue over a selected period.
Instead of looking at transactions individually, this report consolidates your sales data into clear performance metrics.
It helps you understand how your business is performing over time.
What the Sales Report Shows
Total Sales
This is the total value of all successful transactions within the selected date range.
It reflects the gross revenue generated before deductions.
Net Sales
Net Sales = Total Sales β Refunds β Discounts
This shows your actual revenue after adjustments.
Net Sales gives a more realistic picture of your earnings.
Total Transactions
This shows the number of successful payment transactions during the selected period.
It helps you track order volume and customer activity.
Refunds
Displays the total value of payments that were refunded to customers.
Monitoring refunds helps you:
Identify product or service issues
Reduce unnecessary losses
Improve customer satisfaction
Average Order Value (AOV)
Average Order Value = Total Sales Γ· Number of Transactions
This metric shows how much customers spend per order on average.
Improving AOV can increase revenue without increasing customer count.
How to Access the Sales Report
Log into your dashboard
Click Reports
Select Sales Report
Choose a date range
Review performance metrics
You can adjust the date range to analyze:
Daily performance
Weekly performance
Monthly performance
Custom time periods
Why the Sales Report Matters
Using the Sales Report, you can:
Compare monthly performance
Identify seasonal trends
Measure business growth
Track the impact of promotions
Detect unusual sales drops or spikes
For example:
If sales increase after a marketing campaign, the report helps confirm the impact.
If sales drop suddenly, you can investigate inventory, pricing, or operational issues.
Best Practice
Review your Sales Report at least once per week.
Consistent analysis helps you make proactive decisions rather than reactive ones.