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👥 Teleo Client Guide

A guide to help clients get started in Teleo and join the clinician waiting room

Rachel McEvoy avatar
Written by Rachel McEvoy
Updated over 3 weeks ago

Welcome to Teleo!

Teleo is a telehealth platform that elevates the standard of care for your remote sessions. Teleo is more personalized, collaborative, engaging, and effective than standard telehealth video systems.

This guide walks you through how to get started using Teleo with your therapist.

Join a Teleo session

  1. Click on your clinician’s unique link, sent to you via email, text, or the chat feature within another telehealth platform. If the link isn’t clickable, copy and paste into a browser URL. The link will look like https://app.teleo.space/space/[your clinician’s unique identifier]

  2. You'll be prompted to ensure your camera and microphone are set up properly for your session. You will also be prompted to enter your name to join the waiting room.

  3. When your camera and microphone are set up, and you have entered your name, hit "Enter waiting room" once you are ready to go!

  4. Wait until you are admitted into your session by your clinician.

💬 Contact Us

Have additional questions? Email us at support@teleo.space or schedule a call with a clinical advisor. We’d love to chat!

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