How Do I Contact Customer Support or Provide Feedback?

Learn how to get in touch with Telescope Live’s support team or share your feedback.

Telescope Live is dedicated to helping you with any questions or concerns. Here’s how you can contact us:

You can easily reach out for support using the chat widget, located in the bottom-right corner of every page on the platform. This feature is available when accessing Telescope Live from a desktop browser. Our team is here to assist you with any inquiries or feedback.

Alternatively, you can email us at support@spaceflux.io. Whether you need technical help, have questions, or want to share your feedback, we’ll make sure your concerns are addressed.

Our customer support team is active during UK business hours, which are:

If you contact us outside of these hours, we’ll respond to your inquiry as soon as possible on the next business day.

If you’re using Telescope Live on a mobile device, the chat feature is not available. Please send your queries or feedback via email to ensure they’re addressed promptly.

We value your input and are here to make your Telescope Live experience as smooth and enjoyable as possible!