Where and how can I report a security breach related to my Tellent Recruitee account?
Where and how can I report a security breach related to my Tellent Recruitee account?
If you suspect a security incident in your Tellent Recruitee account, please reach out to our support team, who can help investigate the security breach and assess the scope of unauthorised access to your candidates' data.
You can reach us via chat, either directly from your Tellent Recruitee company account, or the Help Center - by clicking on the icon in the bottom right corner.
Is it possible to retrieve candidate profiles after deletion?
Is it possible to retrieve candidate profiles after deletion?
Candidate profiles are retrievable within a seven-day window following their deletion. Any user with the High-level data access permission (Administrator role in the company) can restore deleted candidates from the "Recently deleted" tab in the Candidates section.
After the seven-day period, deleted candidates are permanently removed from both your account and from our database and can no longer be retrieved by any means.
You can find out more about restoring deleted candidates in this help article: How do I restore recently deleted candidates?
How can I guarantee that my company is fully compliant with GDPR requirements?
How can I guarantee that my company is fully compliant with GDPR requirements?
While the ultimate responsibility for staying compliant with the General Data Protection Regulation (GDPR) lies with you, Tellent Recruitee has introduced a number of flexible features that help manage your candidates' personal data and make it easier to fulfil your legal obligations.
For detailed guidance, you can explore the following articles that provide guidance on using Tellent Recruitee's GDPR features: