⚠️Company directors upgraded part way through the year: The director will receive the full allowance again unless a setting is changed in TELUS Farm Payroll. This must be done before the first payroll. Find out more.
⚠️My ePay Window: To avoid creating a duplicate My ePay Window account and before you publish. The support team will have to configure your account to accept a connection from TELUS Farm Payroll. Contact the migrations team at farmplansupport@telusagcg.com to start the process. This should be at least 7 working days before you publish using My ePay Window.
⚠️Pension Year to dates: These will need to be added to the employee pension in the employee record. Employee record > Pension > Click edit pension > Pension YTDs > Edit Opening Balances.
⚠️Average holiday calculation: The upgrade tool brings across the cumulative values, this is not enough to calculate the average holiday rate. In order for the system to do this you will need to add in pay history.
Pick a few employees and perform a random check
⚠️It is important you check the employee year to date figures carefully, the payroll software works differently in the background and the upgrade tool will use the most common scenarios to transfer the data. Check the opening balances.
How to check
In TELUS Farm Payroll, click on the Employees menu, select an employee in the list to open the employee details, and select More | Opening Balances to check the figures.
In Earnie, go to Employee Details | To-Dates to view the year-to-date figures where required.
How to make changes
Contact support for advice.
❗We strongly recommend that you parallel run TELUS Farm Payroll with Earnie for at least one payroll period after the upgrade. If this is not possible, check the first period’s figures thoroughly.
Next: Check Pay Codes have upgraded correctly, including Attachment of Earnings Orders.