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TFSQ Office - Notification Groups (video)

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Written by Alan Baldwin
Updated over 6 months ago

Video : Notification Groups on Telus Food Safety & Quality

Find out how to create notification groups, which can be used for assigning corrective actions to and sending active alerts to.

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Creating Notification Groups in TELUS Food Safety & Quality (TFSQ)

Overview
This guide explains how to create notification groups and add users to them in TFSQ. Notification groups are used for system alerts and are distinct from user groups.

About Notification Groups

  • Notification groups are created separately from their alert settings

  • Alert settings for these groups are managed in Active Alert and Escalation Process Administration

  • Notification groups are different from user groups

Creating a Notification Group

  • Enter a name for your group in the data field

  • Click save

  • The new notification group will appear in the main screen box

Adding Users to a Group

  • Click the pencil icon next to your group's name to edit

  • The page will refresh showing user addition options below the notification groups table

Adding Individual Users

  • Scroll down to the dropdown list of users

  • Select the username

  • Click save

  • Repeat for additional users

Adding Multiple Users

  • Click "Add multiple users"

  • In the pop-up box, locate desired users

  • Check the box next to each user's name

  • Click save when all users are selected

  • The complete list of users will display in the group box

Managing Group Members

  • To remove users added by mistake, click the X at the end of their row

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