Synchronising copies updates from TFSQ QC Office to your device and copies TFSQ QC checks and corrective actions into Greenlight TFSQ QC Office. When the app opens, it will start synchronising automatically however, you can synchronise manually by clicking the Sync now tile in the app, as long as you have an internet connection.
Using “Sync and refresh data” will trigger the app to request all data again – this essentially repeats an initial sync and ensures that the local database is fully up to date. This sync will take longer than a normal sync as the app will be requesting all offline data.