As a delivery worker for Uber Eats through Temper Staff, your safety on the road is a top priority. Whether you're using a bicycle or a motorized vehicle, it's your responsibility to follow these guidelines to ensure a safe and professional experience.
Always wear a helmet – Helmets are strongly recommended for all riders and required if you're using a motorized vehicle such as a scooter or moped. A properly fitted helmet offers essential protection in case of an accident.
Use a safe and legal vehicle – You may use either a bicycle or a motorized vehicle for deliveries. If you're using a scooter or moped, make sure your vehicle is legally registered and that you hold a valid insurance policy (e.g. WA-verzekering in the Netherlands). Without proper insurance, you're not covered, and this could affect your ability to continue working.
Follow traffic laws – Always obey local traffic regulations. Stop at red lights, use hand signals, yield to pedestrians, and park your vehicle safely during pickups and drop-offs. Do not block bike lanes, sidewalks, or ramps.
Stay visible – Wear bright or reflective clothing, especially in low light or poor weather. Your vehicle should have working front and rear lights at all times.
Keep your vehicle in good condition – Regularly check brakes, tires, lights, and general roadworthiness. A well-maintained bike or scooter reduces the risk of accidents or breakdowns.
Avoid distractions – Never use your phone while riding or driving. If you need to check the app or navigate, pull over to a safe location first.
Secure your deliveries properly – Make sure food is packed securely in your delivery bag and kept upright to prevent spills or damage.
Be alert to your surroundings – Stay aware of traffic, pedestrians, and other riders. Use extra caution at intersections and in busy areas. Avoid using headphones or anything that limits your hearing or focus.
By following the safety rules, you help keep yourself and others safe while making deliveries. Remember that it is your responsibility to follow these guidelines. For more details, check out Uber’s Community Guidelines.