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Why Can't This Western Union Location Process My Payment?

What to do when a Western Union location tells you they cannot accept your cash rent payment.

Find a Location That Offers Quick Collect

Not every Western Union location offers the Quick Collect service needed to process your rent payment. You will need to find one that does.

  1. Log into your Tenant Portal.

  2. Click the CashPayments Slip button.

  3. Click the Find the nearest location link on your slip.

  4. Enter your postal code and click Filter.

  5. Under Filter by Service, select Quick Collect and click Apply Filter.

Every location in the results accepts Quick Collect payments.

Tip: Call ahead to confirm the location has Quick Collect available before making the trip.

If you need help finding a location, contact your property manager.

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