When you come to Online Payments to register, you will first come to a step asking to verify your account. If your account is verified, you can go straight to setting up Online Payments.

Note! You are able to set up an Online Payments account only if your landlord or property manager's Online Payments account is verified.

You can set up one of the following two types of accounts in Online Payments:

Note! ACH Payments are available only for US customers.

The business account requires entering identifying business information and providing data about the business’s control, including all owners who, directly or indirectly, own 25% or more of the equity interests in the company.

To set up a Business account, go to the main Settings menu, click on the “Set up” link in the "Online payments” section:

Select Business Account as the type and continue entering basic information:

You will be asked to enter the legal business name, EIN, phone number, and address of your company:

A representative is an individual with significant control or authority over a company or corporate entity.
This includes roles such as:

Note! A company may have more than one controller, but only one needs to provide verification information.

The designated controller must be fully identity verified. This includes providing:

This information is collected strictly for identity verification purposes.

A business owner is any individual who:

Multiple owners may need to be reported if each owns 25% or more.

Each qualifying business owner must provide the following:

This information is required for identity verification and compliance purposes.

Businesses that are not exempt from beneficial owner requirements and need to submit beneficial owner information include:

Business types that are classified in one of the categories below are exempt from beneficial owner requirements. However, the individual creating the business account will still be required to explicitly certify there are no owners to attest to the exemption:

If your business is exempt, or if there is no individual with at least 25% ownership, you can skip this step and move on to the next one.

In the last step, you will want to add a bank account. Enter the Account name, and then you can add a bank account using the Instant or Manual verification method.

Note! The account holder name must match your company's legal business name or DBA registered with your bank.

For Instant verification, you will need to log into your banking account and select the bank account you would like to add. This bank account is verified instantly, and no further actions are needed.

For Manual verification, you will need to add your Routing and Account numbers. You will be automatically sent micro-deposit(s) for your bank account verification. Here is how to proceed:

Stripe will send one $0.01 deposit or two micro-deposits to your bank account. With the 1 single deposit on your bank statement, its description will contain a 6-digit descriptor code that starts with “SM”. The code IS the descriptor (not with or without). With the two deposits, you will need to provide the exact deposit amounts.

Once you receive the deposit (s), go back to Online Payments settings, view the list of bank accounts, and click on the three dots near the account name → Verify to provide the amounts of the micro-deposits you received or the descriptor code and verify your bank account.

Important note! You have three attempts to enter the correct micro-deposit amounts for verification. If you don’t verify your bank account within 10 days after adding it, it will be automatically removed.

Once the setup process is completed and information is submitted and verified, you will be able to accept payments from your tenants and pay online.

It's important to know that Stripe may request some additional information to be submitted to verify your account. In this case, you will see the “Provide information“ button and the disclaimer stating what needs to be added to the Online Payments menu.