FAQs covered in this article:
How to prepare and ship your orders.
Navigate to Commerce > Orders in the system.
Select the order you want to prepare by clicking on ''Prepare".
2. Click on 'View', to see all details of your order.
3. Prepare and pack your products
Verify the product in your order by expanding the list, in the Order details tab.
4. Print the shipping label
To find your shipping label file, scroll down to the Terms section, on the Order details tab.
Click on 'Print shipping label' to obtain the file.
Stick the label to your package.
5. Finish your order by clicking “Mark as Shipped.”
Make sure everything is packed correctly, following the Packing Guidelines provided below in this article.
Click Mark as Shipped to complete the order.
Your order is ready!
After you mark as shipped, you can track the package on the order page.
Packaging guidelines for orders up to 25 meters
For smaller orders, the fabric must be folded and sent in a box or polybag. The specific packaging recommendations depend on the fabric’s weight and flexibility:
Weight | Flexibility | Packaging |
|
Less than | Easy to | 5-10 meters | 
|
|
| 15-25 meters |
 |
Above | Hard to fold | ✅ Fold in 2 (on the width), |  |
Guidelines for orders 30 meters or more
Roll the fabric on a 5-centimeter (2-inch) hardcore tube, with the tube length matching the fabric’s width.
The face of the fabric must be inward when rolled, and rolls must not be stored vertically.
Roll size diameter (with textile) should be a maximum of 25-28 cm (10 inches), except for high volume and low weight textiles (such as fleece, quilting, and insulation material).
Wrap the rolls in strong, heavy-weight plastic bags, then raphia/tarp bags should be applied over the plastic bag.
Each roll must be identified with the following information: Vendor’s product identification number, fabric description information (construction, fiber content, weight, finishes if applicable), and the Supplier’s name.
You can use this printable version of the instructions for your warehouse employees: