FAQs covered in this article:
What is a public contact ?
How do I add a public contact?
Who can I assign as a public contact?
Adding your public contact
Navigate to My Business > Public Contact
Contact person details: You can choose either:
A member of your team by searching their name within the system.
Add someone external if needed.
This contact will serve as your company’s public point of reference, ensuring clients know exactly who to reach out to for inquiries.