What we're covering:

  • What are the different parts of your profile

  • How to update your profile

  • How to update your goals and interests

  • How to update hub details

  • How to change the email associated with your profile

  • How to optimize your profile

Welcome to Ten Thousand Coffees! We're sure you've got some questions about updating your profile information. So we've outlined answers to some of the most common questions below.

What are the different parts of my profile?

There are two major sections on each profile: your personal profile information and hub-related information. An overview of all of this information can be seen in the 'Profile' tab on your profile.

Personal profile information includes any relevant information to a member, including their name, email(not visible) education, job, other links, and about. This information is generally available to other members in the same hub.

Hub-related information includes the different hubs a member is in and their roles in these hubs. This basic information is also available to other members. In the 'Hub' tab, there is a more detailed overview only available to admins and members on their own profiles.

How do I update my profile information?

To update profile information, click on your profile image in the top right-hand side of your main hub menu.

Select the 'Edit Profile' button to update your profile. Profile pictures can be updated by selecting the edit button on the profile photo itself. If a field is over the maximum character count the changes may not be saved, further help can be received from help@tenthousandcoffees.com.


How do I update my goals and interests?

You can update your goals and interests on the 'Introductions' page in your hub. Navigate to the Introductions section, and select 'Edit preferences' to change your goals and interests. This is the criteria we'll use to make your introductions, so be sure to keep them up to date to get the most relevant matches.

How do I update my hub information?

To update hub information a member can navigate to their profile, available from the menu in the upper right-hand side of the platform. From here members can select the 'Hub' tab to see all information they have related to each hub they are in. There is an 'Edit' button available to update hub information.


How do I change the email associated with my profile?

A member cannot change their email address from the profile page. If the hub has the option to edit their emails available to members, email address updates can be made from the 'Settings' page. If this option is not available a member can request further help from help@tenthousandcoffees.com.


How do I optimize my profile?

We suggest that members make sure to fill out their profiles in their entirety to ensure that they will receive the most effect introductions. By filling out each profile section a member has a higher chance of being introduced to other members who have the same interests and goals. Filling out all profile information also aides other members when searching for relevant connections to reach out to!


Any further questions or issues can be inquired about at

help@tenthousandcoffees.com.

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