Q: What is an Office Hour?

A: Office Hours are informal small groups hosted by the hub they are published in. These events can range from getting to know a member of the community to a full discussion or lecture. Topics differ amongst hubs and hosts.

All Office Hours available in a hub can be found in the 'Office Hours' tab on the platform. Each Office Hour has a description, as well as information on the host, the time, and the 'place' it will be hosted. Currently, all Office Hours are being hosted virtually.

Q: How do I join an Office Hour?

A: Members can join an Office Hours by clicking on a specific Office Hour card or following an Office Hour notification. To get to the Office Hour list for a hub a member can log in and select the 'Office Hour' tab on the left hand navigation screen. From here, members can either scroll to find the office hour they are looking for or search for a specific title.

Once on the event page, a member can select to 'RSVP' to the event. Some events are first come first serve while others are reserved for the host to select participants. Members who RSVP will occasionally be asked to answer a question to added to the RSVP list.

Once a member has elected to RSVP to an event they will receive further communication and reminders for the event, including any updates.

Q: What does it mean to be on the waitlist?

A: When a member has RSVP'd to an event that has a waitlist it simply means that the host has limited the number of spaces available for members to join. If a member who has been confirmed decides to withdraw their RSVP a member of the waitlist will be added.

Q: How do I withdraw my RSVP?

A: To withdraw an RSVP a member can return to the specific event page and select the 'I Can't Go' option in the upper right-hand corner. This option typically closes an hour before the event is supposed to start. Members who want to withdraw at this time can reach out to help@tenthousandcoffees.com for further support.

Any further questions or issues can be inquired about at help@tenthousandcoffees.com.

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