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🇬🇧 How to Add Users in Testkokoro

This article will guide you step by step on how to invite new users to your company account, assign roles, and understand the requirements for user creation.

Updated yesterday

✅ Key Requirement

Only a user with the Administrator role has access to Account Settings and can add users.

Users with the Recruiter role cannot access this section.


➕ Steps to Add a User

  1. Go to Settings

  2. Select Team Management

  3. Click Add User

  4. Enter the corporate email address

  5. Choose the appropriate role

  6. Confirm the invitation by clicking "Add"


🔐 Available Roles and Permissions

🛠 Administrator Role
Full access to manage all actions within the platform.

🧪 Recruiter Role
Permissions to create and manage their own tests and evaluations.

👀 Observer Role
Read-only access to view account information without permission to perform actions.


⚠️ User Creation Conditions

To ensure account security and consistency:

✔ A corporate email address must be used
✖ Personal emails are not allowed (e.g., Gmail, Hotmail, Yahoo, etc.)

✔ The email domain must match the company’s registered domain

Example:
If the company is registered with the domain @prueba.com
✖ You cannot add user@othercompany.com
✔ Only @prueba.com emails will be accepted

Even if the email is corporate, if the domain does not match, the system will not allow the user to be added.


✨ New User Activation

After the invitation is sent:

  • The user will receive a notification via email

  • On their first login, they must activate the account (one-time process)

  • They only need to complete the requested information


🔑 How to Log In

Once registered, users can log in as follows:

🌐 Direct Access:
https://app.testkokoro.com/login

📧 Username:
Enter the corporate email address

🔐 Password:
A login code will be sent by email for each session
(Testkokoro uses passwordless authentication)

🔗 Additional Options:
Users can also log in via Google or Outlook, using the same registered email.


💡 Recommendations

✔ Verify the email address is correctly entered
✔ Ensure the domain matches the company’s domain
✔ Assign the appropriate role based on responsibilities

If you need help adding users or resolving an issue, please contact our support team at:
📩 soporte@testkokoro.com

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