Security Policies

Make sure there are no security policies:

  1. From a Home screen, navigate: Settings

  2. Then General 

  3. Then Device Management

  4. Remove any policies listed.

Passcode / PIN

Make sure your device is not protected with passcode:

  1. From a Home screen, navigate: Settings. > Face ID & Passcode.

  2. Enter your passcode then tap Turn Passcode Off

Autolock

Make sure your device will not lock:

  1. From a Home screen, navigate: Settings

  2. Then Display & Brightness  

  3. Auto-Lock. Set Auto-Lock to "Never".

Locked Access

Allow locked device to get unlocked:

  1. From a Home screen, navigate: Settings

  2. Find Face ID & Passcode (or Touch ID & Passcode depending on your model).

  3. Enter your passcode

  4. Scroll to the bottom of the page 

  5. Find the USB Accessories toggle under "Allow access when locked" and enable.

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