A hard refresh is a way of clearing the browser’s cache for a specific page, to force it to load the most recent version of a page. In some cases unwanted data can stay in our browser preventing us from doing certain actions. A hard refresh will usually fix this, though occasionally completely clearing the cache is necessary.

This article explains how to perform:

  • Hard refresh

  • Hard refresh and empty cache

First perform a Hard refresh CTRL + R on Windows / Linux.

On MacOS ⌘ Cmd + ⇧ Shift + R.

Now check if the issue is solved.

If the issue is not resolved please follow these steps:

  • Press F12

  • Go to the "reload page" button and right click:

  • Click on "Empty cache and Hard Reload"

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