If you encounter an 'Error' message on your test reports instead of seeing the report, please perform the following steps so we can help solve the issue:

1) Quit the TestProject Agent

2) Navigate to:


Open the Start menu, type %appdata%\TestProject\Agent\ and hit enter.

Open Files Finder and choose Go form the top menu, select Go to Folder and type:
 ~/Library/Application Support/TestProject/Agent

Navigate to ~/.testproject/agent/

3) Zip the following folders:

  • executions

  • executions-backup

  • logs

  • temp

  • workers-executions

  • Reports

4) Zip all the zipped folders inside another zip

5) Share that Zip file with the TestProject team in any preferred channel:

  • Live TestProject chat

  • Support@testproject.io

  • Forum.testproject.io (please make sure to send a direct message to one of our representatives)

If you encounter an issue,

Feel free to reach out to us at any time in the Chat or Forum. Or explore more in our official Documentation 😉🎓

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