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2023 Q1 - Release Notes
2023 Q1 - Release Notes
Roman Gaufman avatar
Written by Roman Gaufman
Updated over a year ago

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As an alternative to purchasing a TetherBox appliance, TetherX is now available via a link to download the TetherBox software onto your own hardware. The software download is currently free with the standard channel-dependant license fee. The number of channels supported is dependent on the hardware specification.

Both downloadable image and VM images are available, Hardware specifications are on https://intercom.help/tether-io/en/articles/8011550-what-are-the-recommended-specifications-for-building-tetherbox-units.

If you have any questions or need further assistance, please contact support@tetherx.io

Events

  • Camera AI Analytics Support - support for new AI analytics, eg: human detected; object in field; line crossing, etc.

  • Camera / Recorder Health Events - support for new event reporting including Network Change, drive health, etc.

  • Multiple Analytics Support - support for some newer implementations of ONVIF that sends multiple analytics as a single event.

Live

  • Additional screen layout options - Add layouts for 7x7; 8x8; 9x9 and 10x10 to show a maximum of 100 cameras on a single screen.

Notifications

  • Improved email addressing - emails are now addressed to the admin or owner of the system, with other users CC’d to the email.

Audit Log

  • Flagging is now a “Change” - when you filter the audit log by “changes”, this now includes if somebody flagged or unflagged an event.

Cloud Recording

  • Prioritise Flagged Events - previously, both flagged and regular footage were backed up in parallel, which could lead to flagged footage occasionally failing to back up on slow/inadequate connections. The new job processing system introduced to the TetherBox allows the prioritisation of flagged footage over other footage.

  • Flagged Events Missing - fixed a bug where older flagged events were protected but inaccessible through the TetherX platform in some cases.

Camera Management

  • Faster Status Updates - improved operation reducing the time taken for the camera state to reflect in the interface, from several minutes to approximately 10 seconds, this is particularly prevalent following configuration changes.

  • Improved Relay Compatibility - added support to control relays on cameras with older implementations of ONVIF, for example on older PTZ cameras.

  • Hikvision Compatibility - Added support to enable “Set Recommended Defaults” work with newer Hikvision firmware.

  • Provision-ISR Compatibility - Added support for newer Provision-ISR camera models.

  • Show MAC address - The camera MAC address is now shown in the table.

  • Better Online Status - Validates if the underlying network device is pinging on the network and displays status accordingly.

  • Better Camera Logs - Improved content on the Camera Logs detail to aid faster troubleshooting. Footage gaps are also more accurately reported when a recording path is not set.

  • More Camera URL Support - Support for certain no-name cameras use URLs that go against published standards, e.g. “/user=admin&password=pass&channel=1&stream=0.sdp?real_stream”.

Access Control Management

  • Multiple Access Control Systems per Timeline - Support for multiple access control systems (e.g. Paxton Net 2 servers) on a single timeline.

  • Better Paxton Net2 Error Handling - improved support to manage warnings and errors sent as API responses by some net2 servers.

  • Cross TetherBox Camera Mapping - Added the ability to select a camera from a Paxton ACU from another TetherBox, useful for sites with multiple TetherBoxes.

Alarm Panel Management

  • Better Sync - Introduced validation checkmarks sent by TetherX and TetherBox to ensure the configuration between the cloud and unit is synchronised.

ANPR & Parking Automation

  • Custom Logic - added the ability to add custom logic for applications like parking automation that require interactions with other systems, (eg: custom delays, multiple relays, etc.).

  • Matrix Display Configuration - Added a new configuration screen to enable and customise the operation of a matrix display (e.g. to show license plate numbers to drivers).

  • CSV and Excel Export - added support for exporting license plate information to a spreadsheet.

Network Management

  • Improved Tunnelling - improved the reliability and speed of opening new tunnels.

  • Re-Create Cameras on Full Network Scan - added support to re-create deleted cameras, which previously, would not be automatically re-created until the network device was manually deleted.

  • Devices Sync - Improved synchronisation between the TetherBox and TetherX to prevent certain devices will become missing or showing the wrong online status.

TetherBox Software

  • TetherBox Bootable and VM Images - ability to request a bootable image or VM image to use TetherBox software on your own hardware.

  • Factory Reset Improvements - Improved support to prevent the need to manually unplug any external drives and plug them in again after a factory reset, this is now handled automatically. Other improvements include performance and handling duplicate devices when replacing a TetherBox with another TetherBox.

  • Remote Reboot - Added the ability to remotely reboot the TetherBox.

  • Increased SSD lifespan - introduced internal changes to package the video files as a single step in memory, increasing the SSD lifespan by around 30%.

  • Reduce Software Footprint - the TetherBox software now requires under 6GB of space and can run alongside other software.

  • Better SSD Support - improvements to the SSD lifespan prediction algorithms and support for new SSD firmware and firmware that doesn't report a TBW figure.

  • Realtime Configuration Updates - immediate application of configuration changes (such as the Matrix display settings) without requiring a manual TetherBox reboot.

  • Handling of Old Network Devices - improvement to synchronisation to ensure that all devices deleted from a TetherBox are removed from the TetherX platform.

  • Better MAC Change Detection - report a device as offline when a MAC address changes but the IP address does not (as the device is different).

  • Better Sign Out Handling - added support to invalidate a user's token on the TetherBox to prevent login to the offline interface, when users manually signs out of TetherX.

  • Better Disk Utilisation Display - improved calculation of the percentage of storage used.

  • Swapping Drives Support - support added to enable the movement of a drive from one TetherBox to another, by automatically changing drive permissions to allow recording by the new TetherBox.

Integrators

  • Billing Improvements - the ability to add more channels at a later date, improvements to the pre-billing email spreadsheet for clarity.

  • Faster TetherBox Updates - TetherBoxes update 50% faster on sites with a good Internet connection.

Bug Fixes

  • Reduce Load for Malfunctioning Cameras - code change to reduce the load on the system caused by misconfigured and faulty cameras.

  • Fix Intermittent Camera Flashing - fix a rare issue where a camera would randomly disappear for a few seconds in live view. This could happen every few days or weeks and could sometimes trigger a camera offline email. This was caused by the TetherBox thinking a configuration change was made when a state parameter changed (e.g. the video bitrate changed on the camera).

  • Fix Shutdown Button - fix the TetherBox shutdown button which could be intermittent for some users.

  • Don’t show “Offline” thumbnail after configuration change - previously, if a camera configuration was changed, this would cause some events to be generated with an “Offline?” thumbnail.

  • Improved External Drive Capacity - fix a rare situation where the TetherBoxes triggered a cleanup when external storage still had available space, leading to a reduced capacity with external storage.

  • Live View with Selected Location - fix a situation where the live view page would fail to load initially when a location is selected.

  • ANPR Expiration Label - fix a bug where cameras without cloud but with an ANPR subscription were showing “expiring” incorrectly.

  • Convert to DVR” Improvements - fix edge cases where this button would fail to operate.

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