Once you've uploaded and transcribed your video and audio assets, it is time to analyze them and create annotations to turn them into insights.

What are annotations?

An annotation creates a data snippet that is used for synthesizing insights. The annotation consists of the following:

  • Content of the annotation (e.g. This is a #painpoint for the user)

  • Tags used in the annotation (e.g. #painpoint)

  • A clip of the asset between the start and end time of the annotation.

  • The transcript of the asset between the start end time of the annotation

Important note: Tags are needed in the annotation to synthesize an asset into an insight.

Creating Annotations

Annotations can be made in two ways:

1. Type into the text box below the video and your annotation will be linked to the
asset at the time you began typing, or

2. Highlight a word or section of the transcript text and your annotation will be
linked to the asset at the time the selected text appears.

Keyboard shortcuts Cmd+F (on Mac) or Ctrl+F (on Windows/Linux) can be used to search the transcript.

Creating Tags in Your Annotations

Use a “#” before a word to create a tag. (E.g. #painpoint) To create a multi-word tag, use “#” at the start of the first word and the end of the last word. (e.g. #Feature suggestion#)

Note: You must use tags in order for your annotations to be made available for synthesis later.

Adding a Metadata Tag

Metadata Tags are user-generated tags applied to individual audio and visual Assets. Examples of these include #student, #PersonaType1, #TargetCustomer, etc. Select the Metadata tab and enter a tag in the text box.

Pausing Media While Annotating

By pressing the “Pause media while typing” button, you can opt for the media file to pause when you begin to type an annotation in the text box.

Viewing Keyboard Shortcuts

Click on the “Keyboard shortcuts” button to reference all the shortcuts you can use while analyzing your assets.

Managing Your Annotations

By hovering your mouse over an annotation, you can elect to play the media point linked to the annotation, share a link to the annotation, edit, or delete the annotation.

Teammates can also choose to Reply to an existing annotation.

Navigating Through Your Annotations

Click on the bubbles below the media scrubber to view the linked annotation. Alternatively, you can sort the order of your annotations by Oldest, Newest, and Researcher.

Viewing Media File Information

Select the Metadata tab to view the Filename, Duration, Creation Date, and File Type.

Attaching files to your Assets

Select the Files tab to view and add files and TetraDocs to an Asset.

Customizing Your View

Click the arrow above the transcript to expand the view of the transcript. You can expand the view of the video or annotations by dragging the edges.

Did this answer your question?